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The Role of Soft Skills in Healthcare IT Recruitment: Finding the Right Fit for Your Team

by | Mar 23, 2023 | For Companies, Workplace Culture

Technical expertise and experience are frequently given the most weight in the hiring process when it comes to healthcare IT recruitment. Yet, ignoring the value of soft skills might result in a poor hire and a lack of team cohesion. In fact, a survey by LinkedIn found that 92% of talent professionals believe that when it comes to hiring, soft skills are equally as crucial as hard talents.

Soft skills are character traits that allow a person to communicate with others efficiently and peacefully. These abilities are essential for creating powerful teams that can collaborate effortlessly to accomplish shared objectives in healthcare IT recruitment. When hiring for healthcare IT positions, the following are some of the most crucial soft skills to consider:

  1. Communication

Communication is a crucial soft skill in healthcare IT recruitment. IT professionals need to be able to communicate complex technical concepts to both technical and non-technical stakeholders in a way that is easy to understand. Additionally, IT professionals need to be able to listen actively to feedback and questions from colleagues and clients.

  1. Problem-Solving

Another crucial soft skill for healthcare IT employees is problem-solving. IT specialists must be able to recognize problems and resolve them promptly and efficiently, frequently under time constraints. They must also be able to use their imagination to come up with ideas that satisfy both technical and non-technical stakeholders.

  1. Adaptability

Adaptability is crucial in healthcare IT recruitment, as technology is constantly evolving. IT professionals need to be able to adapt to changes in technology, processes, and procedures quickly and effectively. They should also be able to pivot and change direction when necessary to meet the needs of their clients.

  1. Teamwork

IT specialists in the healthcare industry rarely operate alone. They must be able to collaborate well with others both physically and virtually. To accomplish shared objectives, IT professionals should be able to work cooperatively with colleagues from other teams and departments.

  1. Customer Service

Healthcare IT personnel frequently interact face-to-face with patients, doctors, and other stakeholders. They must therefore possess great customer service abilities. They must be able to interact with patients effectively, pay close attention to what they need, and offer solutions that satisfy their needs.

Technical expertise and experience are critical, but soft skills are even more necessary for creating cohesive teams. It’s crucial to hire people with strong communication, problem-solving, adaptability, teamwork, and customer service abilities for positions in healthcare IT. You can find the ideal match for your team and position them for success by giving soft skills priority during the healthcare IT recruitment process.

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